Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Site Control Panel you’ll find an exhaustive Help Center section featuring a myriad of help articles and regularly asked questions. They are answered by our support team of practiced techs. Just fill in your question and our smart system will provide you with the best possible answer.

  • Top quality support service
  • Instructional Videos

  • We have prepared a selection of instructional video tutorials that visually demonstrate how to deal with a typical issue connected with your cloud plans account. You will find the how–to video clips in the Help Center.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7 technical support service and a 1–hour support ticket response time guarantee. Our professional customer service technicians will be at your disposal night and day to attend to your inquiries and to deal with any issue that you may possibly come across. Just submit a tech support request from the Help Center and we will respond extremely quickly.